Privacy Policy
1. Introduction
Black Birch Contracting Incorporated ("we," "us," or "our") is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). This policy governs our actions as they relate to the collection, use, and disclosure of Personal Information.
This policy is compliant with the Personal Information Protection Act (PIPA) of British Columbia and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect Personal Information that you voluntarily provide to us when you use our website (https://blackbirchcontracting.com), specifically when you:
- Request a free quote.
- Contact us via email or phone.
- Submit a referral through our Referral Program.
The types of Personal Information we may collect include:
- Contact Information: Name, email address, phone number, and physical address.
- Referral Data: If you use our Referral Program, we collect your contact information as well as the name, contact details, and project needs of the person you are referring (the "Referee").
- Payment Information: We may collect financial information from you (the referrer) solely for the purpose of issuing referral payouts.
- Technical Data: IP address, browser type, and operating system (collected automatically via cookies to improve site performance).
3. How We Use Your Information
We use your Personal Information for the following purposes:
- To Provide Services: To process your request for a quote, schedule consultations, and perform contracting services.
- To Manage Referrals: To verify valid referrals, contact the referred party regarding their project, and process any applicable referral fees or rewards to you.
- Communication: To respond to your inquiries and communicate with you about ongoing projects.
- Website Improvement: To understand how our website is used and to improve our digital offerings.
4. Disclosure of Information
We will not sell, lease, or trade your Personal Information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website or processing payments, provided they agree to keep this information confidential.
- Legal Compliance: If required by law, such as in response to a subpoena or court order.
5. Cookies
Our website uses "cookies" to enhance your experience. You may choose to set your web browser to refuse cookies, though some parts of the site may not function properly without them.
6. Security
We take reasonable steps to protect your Personal Information using physical, electronic, and procedural security measures. However, no method of transmission over the Internet is 100% secure.
7. Access and Correction
You have the right to request access to your Personal Information and to request a correction if it is inaccurate. Please contact us using the information below.
8. Contact Us
Black Birch Contracting Incorporated
Address: 49747B Larsen Road, Chilliwack, BC
Phone: 604-799-4484